Brand name counterfeit filler arrives into the UK unchallenged by authorities.
It does seem to us that there is little regulation on the procurement or use of Hyaluronic acid fillers in the UK.
An example of how easy it is for doctors or clinic managers to save up to 80% on the cost of their fillers.
Recently Androfill was contacted with an offer to buy Voluma filler at roughly 80% off the normal retail price.
Extracts of the response from Allergan UK, manufacturer of the genuine Voluma and Volux products.
Thank you so much for being so honest and transparent on this subject. It will really benefit the care of patients in the long run. It is not surprising the patients have experienced so many issues with fake product, and it is great that you have been able to help resolve their complications. We are grateful for Dr Horns expertise in this area.
The points you make are extremely valid and we hope by implementing our hologram, along with some other unique identifiers that this will really help distinguish genuine product and UK stock from parallel import and also fake product.
I shared this with my senior colleagues in QA this week and I am also going to forward on this email.
Thanks so much again for sharing this on behalf of Dr Horn and your team. Please always keep buying from our chosen distributors; Health Xchange or Allergan direct.
If you get any more fake and unsolicited product sent your way then be sure to let me know and we will send to our Quality Assurance department.
Sent: 14 February 2020 17:38
To: [email protected]
Cc: [email protected];
Subject: RE: Filler Authenticity
Many thanks for sharing the information. The safety of patients is paramount, any information that leads to unethical and/or illegal practices being uncovered is very much appreciated. With that in mind, would you have any concerns with the information that you provided being used by our Product Surveillance to learn more about these practices? We will of course omit all personal details. Thanks again for the support.